About
Duty Free air delivery From China to EU
Amazon FBA
Xforwarder provides all in one air shipping delivery solution to help you ship from China to EU business/personal address or Amazon FBA warehouse in 8 to 15 days, duty free,double customs clearance and door to door delivery.
We cooperated with multiple direct flight airlines in Hong Kong, Guangzhou, Shenzhen, Shanghai, Beijing, Kunming and Chengdu airports for goods shipping from China to EU, the shipping rates is cost effective and delivery is stable.
Air Delivery Terms
- Single shipment cannot exceed 5 goods categories, extra fees will be charged if exceed 5 categories;
- Imitation brand, liquid, powder, food, medicine, flammable and explosive, antique, infringing products, liquid, currency, U disk, SD card, bicycle, ceramics, anti-dumping, etc., which are banned from export by countries and prohibited by airlines;
- Medical, military, food, maps, glasses (3D glasses), products with Bluetooth logo, pure solar panels, mobile phones, tablets, watches and other high-value products will be rejected;
- Food, medical products, baby products, cosmetics (including tattoo beauty products), electronic cigarettes and tobacco related products, animal fur products, laser products, adult products will be rejected;
- Knives and batons, electric rods, plant seeds, strong magnets (magnets, refrigerator magnets, etc.), mosquito control, rat catching, insecticide products, magazines, books and publications will be rejected.
In short, general goods only can be shipped from China airports to USA, sensitive goods need to ship from HongKong, please inquire XForwarder with product link or photos.
- Single caton box weight between 12kg to 22kg, box weight under 12kg will be charged 12kg; single box weight cannot exceed 22kg;
- Carton box length cannot exceed 120cm, 2nd length cannot exceed 75cm;
- Volume weight calculation Volume weight=Length*Width*Height/6000;
- Single shipment max weight 300kg, it will be divided into 2nd shipment if exceed 300kg, shipping rates are the same;
- Customs fees. separate customs declaration charge 500 RMB/shipment custom fee and RMB80/page for multiple pages;
- Product surcharges. Bamboo products, rubber products, silicone products, wine refined cotton/desiccant products charge extra 1 yuan/kg; Glass products, wigs, electronic products, glasses charge extra 2 yuan/kg; Textiles, plastic slippers, leather goods charge extra 3 yuan/kg; Accessories (pendants, bracelets, necklaces, etc.) pure textiles, clothes, bags, shoes, plush toys (with CE) charge extra 7 yuan/kg; Auto parts, ceramics, bicycle parts, etc. charge extra 12 yuan/kg;
- None Amazon FBA warehouse address or business address delivery charge 1 yuan/kg;
- Remote area charge 5*fuel charge/kg, minimum 200 yuan/shipment;
- Carton box length exceed 100cm and width exceed 76cm charge 240 yuan/box each;
- Carton box length+2*(Width+Height) exceed 299cm will charge 240yuan/box;
- Single carton box weight between 22kg and 30kg charge 240 yuan/box; exceed 30kg cannot shp via air delivery;
- With magnetic/motor/pump need to do magnetic inspection certificate, surcharge 400 yuan;
- Single shipment exceed 6 goods categories will be charged 50 yuan per categories;
- FedEx/UPS delivery signature service 50 yuan/box, if you havent received packages while tracking shown delivery, please phone FedEx/UPS to state claim ID for us to negotiate with them, Xforwarder will not compensate on this situation;
- Change delivery address fee. If you need to change delivery address after we shipped, we will charge based on UPS/FedEx bill.
- We will provide packing list and invoice for you to confirm the shipping address, goods quantities and declare value, if you have no opinion will be seen as confirmed;
- The product does not have CE certification, and the customs detains it due to reasons such as not having a CE label we will not compensate;
- The product is not truthfully declared, infringes intellectual property rights, or is banned from import by the EU, resulting in customs deduction we will not compensate;
- Product accessories that do not meet the requirements of EU countries lead to customs detention we will not compensate;
- If Amazon FBA warehouse refuses to accept the shipment, the return shipping fee and any other additional costs incurred will be charged. If the customer’s product problems lead to customs deduction, our company will be responsible for assisting in customs clearance, but we will not bear any responsibility;
- Irregular, oval, thin and soft cartons, wet, severely damaged packaging which are easily deformed and damaged during transportation will need to change packaging and charged;
- Single shipment exceed 6000 usd will need to buy insurance or provide insurance proof file.
- Package lost. The tracking havent update in 1 month being seen as package lost. We will compensate the declare value (max 40 yuan/kg) and shipping fee. Package seized by eu customs due to product IP issues no compensation;
- Tracking updated but havent signed we will help to investage with UPS/FedEx, and compensate based on UPS/FedEx compensation terms max 100 usd/shipment, have value goods please buy insurance;
- Single box broken or partly lost no compensation;
- Partly carton boxes tracking updated but not signed, please contact Xforwarder in 7 to 10 days, we will help you negotiate with UPS/FedEx, if lost the compensation will be based on UPS/FedEx compensation terms.